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You do understand technology more than you think...

A common statement that I hear and have heard over the years when there is a technological issue is...

"I don't understand technology."

This comment usually comes when something is not working quite right. It could be anything from the video call settings (mute/unmute) to entering data into the electronic health record. 

When I hear this, I often see the person who said it, start to let the technology win over his/her/their confidence in being able to solve the problem.  

However, I believe that if this statement resonates with you, you likely understand technology more than you think you do. 

Perhaps it is that there simply is not time available to troubleshoot the issue because patient care is already so demanding of your time. 

Let's take printers for example. I do not know what it is about printers but whenever I need something to print in a short period of time, something goes wrong. I either need to put in a new cartridge, install a new driver on...

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